Wholesale Business Sales Representative Job at Ten Thousand Villages, Akron, PA

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  • Ten Thousand Villages
  • Akron, PA

Job Description

Job Description

Job Description

Position Summary:

The Wholesale Business Sales Representative works collaboratively with colleagues to increase product sales to new and existing Alliance accounts. The Wholesale Business Sales Representative is responsible for contributing ideas for developing and executing a sales and growth strategy to actively promote and attract new Alliance accounts and to maintain and grow existing Alliance accounts. In addition, this role handles varied operational tasks to support the channel.

This position supports and contributes to the Ten Thousand Villages mission by contributing to the growth in sales and profits in the Alliance channel which allows increased purchases from artisans.

Position Duties/Responsibilities:

  • Collaborate with the Wholesale Business Development Manager to plan a sales growth strategy, including sales goals supported by relevant key performance indicators.
  • Take initiative to achieve targets by proactively marketing products to existing and potential new customers by utilizing a variety of mediums (chat, email, phone calls) and all available marketing tools; communicate with accounts about new items, markdowns, and best-selling product.
  • Maintain knowledge of all aspects of the B2B website and other online sales platforms to assist customer purchases and awareness of product information and availability.
  • Analyze product sales and support wholesale promotions including setting up promotions on any online platforms as needed.
  • Use a CRM system to manage the sales pipeline with inquiries, onboard and train new accounts, and maintain contact with existing accounts.
  • Work with the Warehouse, Customer Service, and Accounts Receivable Accountant to ensure excellent customer service to all accounts.
  • Work with IT, E-Commerce, Marketing, Merchandising and Customer Service to maintain the B2B website and online platforms.
  • Perform additional duties/responsibilities as requested which contribute to the position’s success and the mission.

Preferred Experience/Knowledge/Education/Skills/Abilities:

  • Proven skills in executing sales and marketing plans
  • Exceptional relationship-building skills with customers and home office/warehouse staff
  • Proven organizational, motivational, networking and communication skills
  • Ability to collaborate on developing and implementing systems to direct sales growth
  • Strong written and verbal communication skills
  • Computer proficiency including in-depth knowledge of Microsoft suite of products
  • Ability to manage details in time-critical situations
  • Ability to work independently as well as in a team environment
  • Retail background a plus
  • Experience in Etsy, Facebook Marketplace, Faire, or Shopify a plus

Types of Interaction (internal):

  • Office
  • Warehouse

Type of Interaction (external):

  • Potential and existing customers

Physical Requirements:

  • This role uses standard office equipment, requires close visual acuity, frequent typing, and both hearing and talking abilities.
  • Occasional travel to trade shows or an Alliance account, with work to include standing, walking, climbing, stooping, crouching, reaching, pushing, pulling, lifting, fingering, grasping and repetitive motion.

Position Specifications:

  • Eligible for monthly remote work stipend: Yes

Job Tags

Remote job, Home office,

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