Job Description
About this Position Posting Detail Information
Position Number SE1410.00000
Position Title Student Success Coach
Job Type Staff
FT/PT Full-Time
Employee Class Description P4-Staff
General Position Description Responsible for providing personalized holistic student support and coaching. The Student Success Coach provides learning opportunities as well as creates conditions that leads to the achievement of students' academic and career goals. The Student Success Coach will also monitor student persistence and progression towards graduation utilizing appropriate advising technology.
Flexible Work Arrangement Grade 2027
Exemption Status Non-Exempt
Posting Number S2757P
Location(s) Orlando, FL 32811 - West Campus
Proposed Work Schedule (Please note hours subject to change based on business needs) Monday to Friday from 8am to 5pm.
Number of Vacancies 5
Posting Start Date 09/04/2024
Posting End Date Open Until Filled Yes
Quicklink for Posting Posting Detail Information
Temporary Position (Temp or Grant Funded) Details Salary Range $44,389 - $47,164 per yer
Essential Job Functions
Description of Job Function 1. Provides students with personalized holistic student support and coaching. Educates students on Valencia resources, and academic, non-academic, and community resources to ensure academic progression and career success.
Description of Job Function 2. Serves as the point of contact to assigned cohorts and supports students as they navigate institutional college policies and procedures and other resources such as the Tutoring and Writing Center, Career Center, Learning Support, Internship, and Workforce Services.
Description of Job Function 3. Uses technology to leverage a cohort-based coaching model and support students seeking guidance and support; maintains, tracks, and reports on student outreach, engagement, and established outcomes.
Description of Job Function 4. Assists students in creating an education plan by reviewing college placement test results, degree audits, and transfer credits. Provides strategies to help students with identifying educational and career goals, selecting a degree pathway, and developing an education plan for their academic success.
Description of Job Function 5. Provides coaching through a variety of service delivery modes (e.g., group coaching, one-on-one coaching, online coaching, etc.) in response to student needs, enrollment trends, and changing campus environments.
Description of Job Function 6. Manages and analyzes caseload data to monitor students' academic progress. Disseminates information accurately and concisely as required, keeping detailed records, and providing appropriate referrals based on students' needs.
Description of Job Function 7. Communicates and partners with the coaching leadership team to identify and implement systematic and intentional proactive strategies to enhance the student experience and contribute toward the college's student persistence and graduation goals.
Description of Job Function 8. Develops and facilitates educational opportunities (e.g., events, presentations, information sessions, etc.) designed to enhance student learning outcomes and increase student engagement. Participates in the new student onboarding experience.
Description of Job Function 9. Develops and enhances coaching knowledge and skills through participation in both internal and external professional development and training opportunities.
Description of Job Function 10. Attends meetings (departmental, advisory, and curriculum meetings) to remain current on programs, career, and occupational trends, as well as updates with college policy and procedures.
Description of Job Function 11. Performs other related duties as assigned.
Job Tags
Full time, Temporary work, Internship, Flexible hours, Monday to Friday,