Job Description
Description:
Position Summary
Primary responsibilities of the Sales Associate/Cashier position are to maintain customer service, generate sales, merchandise product, and process cash register sales quickly, accurately, and efficiently.
Major Responsibilities for Sales Associate/Cashier Position:
· Commit to great customer service, team participation, continued learning, and integrity.
· Greet customers and work with them tactfully and pleasantly; answering questions and providing information on merchandise, promotions and advertisements.
· Aid customers in locating merchandise in store, on acehardware.com, and process their special orders.
· Promptly answer phone calls and provide necessary telephone customer service.
· Operate cash register accurately and efficiently for purchase and return transactions.
· Maintain and uphold orderly, clean and stocked appearance standards of register area and sales floor.
· Help process new shipments and keep the receiving/back stock area clean and organized.
· Support inventory maintenance by stocking, facing and cleaning. Assist in the training and development of peers.
· Perform other tasks as periodically assigned by management, such as deliveries and assembly of product.
· Be vigilant and conscientious to recognize potential shoplifting activities. Be compliant of all safety standards.
· Solicit customers to open an Ace Rewards account.
Requirements:Minimum Requirements for Sales Associate/Cashier Position:
· Education/Training: High School diploma, some college preferred.
· Solicit team player with strong interpersonal and communication skills.
· Retail sales experience including customer service, cash handling, register use and merchandising.
· Knowledge of retail computer systems, electronic cash registers. Word processing and spreadsheet a plus.
· Possess hardware and related product knowledge along with a willingness to learn.
· Commitment to service excellence and customer satisfaction.
· Attention to detail and organization as well as an ability to multitask.
· Reliable adherence to work schedule, avoiding tardiness and absenteeism.
· Available to work schedules that may include evenings, weekends and holidays.
Minimum Physical Requirements for Sales Associate/Cashier Position:
· Must be able to lift 40 pounds frequently.
· Ability to stand for an extended period of time.
· Move and handle boxes of merchandise and fixtures throughout the store, which entails lifting.
· Perform all functions as set forth.
Job responsibilities may change based on the needs of the business.
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