Job Description

1. Administration

• Report to Housekeeping Office at the beginning of shift, pick up and sign out key, and return key when reporting to office at end of shift.

• Clean and maintain all assigned rooms and suites daily, including bed stripping, bathroom cleaning, vacuuming, dusting, checking of room lights, television, spot cleaning, and stocking all room supplies.

• Report any items missing from rooms and suites.

• Report all items in need of repair to supervisor and maintain equipment used in work.

• Protect guest safety and well-being; be courteous to all guests and co-workers. Keep all doors closed when cleaning for safety and security purposes.

• All lost and found are to be taken to the Housekeeping office as soon as they are found.

2. Support

• Must have comprehensive knowledge of the English language to effectively communicate with guests, associates, and vendors.

• Ability to accurately report information.


• Must follow all safety training to maintain proper health pertaining to bending, stretching, arm movement and lifting techniques.

• Ability to scrupulously follow all StepStone and hotel policies and procedures.

• Attend required meetings.

Professionalism and Style Expectations

These are expected of every associate within StepStone Hospitality, Inc.

3. Personal Effectiveness

• Projects and assignments are completed thoroughly, professionally, and with care.

• Adjusts to high-pressure conditions and is open to change.

• Assumes responsibility for personal growth and development.

• Conducts him\herself (acts and dresses) professionally at all times; sets standards for all associates.

4. Communication

• Understands and communicates the StepStone Mission and Core values.

• Expresses ideas and conveys information clearly, effectively, and professionally.

• Actively listens to others.

• Conveys company information, decision, or problems to appropriate parties on a timely basis.

• Works to resolve disagreements and is respectful of peers and co-workers.

Requirements

EOE/M/F/V/D/

These are required of every associate.

• Minimum lifting of 20 pounds.

• Pushing, bending, stooping, upward reaching, manual dexterity.

• Hearing, writing, reading.

• Minimum pulling of 20 pounds.

• Other duties may be assigned.

Additional responsibilities specific to you are:

• Must have a comprehensive knowledge of all hotel departments and functions.

• High school education preferred. Relevant training and experience required.


• Additional language ability preferred. StepStone Hospitality

Job Tags

Shift work,

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