Job Description

Global restaurant brands run their operation on the Crunchtime platform. Delivering a consistent guest experience across every location and managing food and labor costs are at the core of how Crunchtime’s software is used today in over 150,000 locations across 100+ countries by the world’s top restaurant and foodservice operators. Customers including Chipotle, Culver’s, Domino’s, Dunkin’, Five Guys and P.F. Chang’s rely on our top-ranked platform which now includes Zenput to manage inventory, staff scheduling, learning and development, food safety, operational tasks and audits.

About the role

At Crunchtime, you will be at the forefront of growing our analytics capabilities by helping our customers make better business decisions by analyzing and interpreting data. You are constantly curious about finding a deeper understanding of problems and can leverage tools to collect, organize, and analyze large amounts of data. Being able to evaluate business needs and objectives, build data systems and pipelines, and clearly communicate findings and outcomes regarding how a conclusion is reached is important to finding success. This is an amazing opportunity to help grow a new capability. 

What you’ll do as a Data Analyst

• Partner with technical and non-technical teams to build analytics solutions
• Analyze and interpret data using advanced analytics to understand and explain trends and drivers of key business metrics
• Build, manage, and maintain data visualizations and dashboards
• Drive the adoption of analytics best practices and advocate for opportunities of growth
• Work with data to drive insights and improve the organization’s ability to make decisions
• Build relationships with teams to gain a deeper understanding of challenges, pain points, and goals
• Identify trends and opportunities for growth through analysis of complex data sets
• Be hungry to apply analytics to solve problems

What we are looking for

• Strong attention to detail with analytical and problem-solving abilities
• Prior experience with databases, data model design, and ETL pipelines
• Experience modeling data with tools such as DBT
• Experience with BI tools (Tableau, PowerBI, QLIK)
• Strong experience in programming languages (SQL, Python, R, JS, ETL frameworks)
• Strong experience using source control systems (GIT, AzureDevOps, etc)
• Excellent written and verbal communication and presentation skills
• Technical experience with relational and non-relational databases
• Have the ability to manage and maintain healthy workloads
• 5+ years of experience working in data analytics

Nice to haves

• Experience with ML
• Prior experience with database, model design, implementation and segmentation techniques
• Domain experience in food service, retail operations, operations research, or related fields
• Experience with time series data especially with user driven data

What you’ll get

• Great mission-driven team members from diverse backgrounds with a strong company culture
• Competitive pay
• Flexible PTO
• Paid company holidays
• Yearly team off-sites
• Medical, dental, and vision benefits (FSA, HSA & HRA options)
• Basic & Voluntary Life Insurance
• 401k employer match
• Wellness benefits
• Commuter benefits
• Work in an open environment on solutions that are reshaping the way businesses operate
• Fun team events
• Ability to have a big impact
• 10 weeks of paid parental leave
• Fitness reimbursement
• Learning & development funds

Equal Employment Opportunity Statement

At Crunchtime, we are an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other characteristic.

We have an inclusive and diverse workplace where every team member is respected and valued. As a global software development company, we believe that our diverse employee population enriches our work environment.

Join us in our mission to provide the best software solutions to the food industry. We encourage you to apply regardless of your background or experience; even if you don’t meet all the qualifications, because we believe unique experiences and perspectives make us a stronger team.

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