Pool Attendant Job at Flamingo Resort and Spa, Santa Rosa, CA

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  • Flamingo Resort and Spa
  • Santa Rosa, CA

Job Description

The Flamingo Resort and Spa is seeking a friendly, energetic, and service-oriented Pool Server to join our team for the upcoming season. This role is crucial in providing our guests with an exceptional poolside experience, offering attentive service, and maintaining a clean and inviting environment around our beautiful pool area. Ideal candidates will have a passion for hospitality, a love for working outdoors, and the ability to deliver high-quality service with a smile.

Key Responsibilities:

- Greet guests promptly and courteously, providing them with menu information and personal attention.

- Take orders for food and beverages, ensuring accuracy and offering recommendations based on guest preferences.

- Serve food and drinks to guests at the pool area, adhering to all food safety and handling procedures.

- Process transactions and handle cash and credit card payments accurately.

- Maintain cleanliness and organization of the pool area, including the cleaning of tables, chairs, and other surfaces as needed.

- Ensure the pool area is stocked with necessary supplies, including towels, menus, and cleaning materials.

- Monitor guest satisfaction and handle any issues with the utmost professionalism and in accordance with resort policies.

- Assist in maintaining a safe environment around the pool area, reporting any safety hazards to management immediately.

- Work closely with the kitchen and bar staff to ensure timely and efficient service of all orders.

- Participate in team meetings and training sessions as required.

Qualifications:

- Previous experience in a server role, preferably in a poolside or outdoor setting, is desired but not mandatory.

- Excellent communication skills and the ability to interact positively with guests, team members, and management.

- Strong organizational skills and the ability to multitask in a fast-paced environment.

- Must be of legal age to serve alcoholic beverages.

- Availability to work weekends, holidays, and flexible hours as needed.

- A positive attitude and a team player mentality.

- Certification in food handling/safety, or the ability to obtain certification upon hire.

Physical Requirements:

- Ability to stand, walk, and move around for extended periods of time.

- Ability to lift and carry weights of up to 25 pounds.

- Comfortable working outdoors in various weather conditions.

Benefits:

- Competitive hourly wage plus tips.

- Flexible scheduling.

- Discounts on resort amenities and services.

- Opportunities for professional growth and development within the resort.

The Flamingo Resort and Spa is an Equal Opportunity Employer committed to building a diverse and inclusive team. We welcome applications from all qualified individuals, regardless of background. Join us in creating memorable experiences for our guests in one of the most beautiful settings in California!

Job Tags

Hourly pay, Holiday work, Immediate start, Outdoor, Flexible hours, Weekend work,

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