Job Description

Job Description

Job Description

Do you love working in a positive, high-energy environment? Do you love providing a great experience for customers? If you answered yes to these questions, we want to hear from you! Pape’ Material Handling, the premier capital equipment dealer in the West, is adding to their Parts team in Redmond, OR

At Pape’, you can count on us to heavily invest in your career through training, resources, and support. We want to see you grow your skill set and experience, and in turn, provide excellent compensation, work-life balance, and benefits for you and your family. Come join our team!

WHAT YOU’LL DO:

In the Parts Counter role, you will work with customers in person and on the phone to ensure they get the parts they need for their equipment. Every day you will determine customer parts needs through the use of literature, computer programs, and parts knowledge, and recommend parts or services to the customer. To thrive in this role, you must be excellent at maintaining and building relationships with customers and have a winning attitude.

WHAT YOU NEED:

• Self-motivation and assertive drive.
• Ability to perform at a high level in a fast-paced and team-oriented environment.
• 2-5 years of verifiable parts counter experience or applicable mechanical/service experience.
• Extensive knowledge of parts inventory.
• Ability to communicate effectively with customers by telephone and in person, in an effort to sell company parts and other services.
• Above-average computer and organizational skills.
• Familiarity with standard concepts, practices, and procedures; the experience and judgement to plan and accomplish goals to perform a variety of tasks.

• Competitive pay based on your skills, training, and experience level.
• Outstanding benefits including – 401(k) & Roth 401(k) Retirement Plans with Company Match; Medical, Dental, Vision and Prescription Insurance; Flexible Spending Accounts (Flex Plans); Life Insurance; Short- and Long-Term Disability Insurance; Employee Assistance Program; Online and Instructor-Led Training; Tuition Reimbursement for Training Programs.
• Progressive Vacation Plans, Sick Leave & Paid Holidays – Members receive 80 hours of vacation (First year is prorated for new hires based on start date), 24 hours of Sick Leave, and 7 paid holidays each year. Papé vacation plans also have tiers based on your seniority, so as your seniority grows, your vacation time off does as well.
• Advancement – Pape’ is a dynamic, growth-oriented organization with a focus on promoting from within.
• Stability and reputation — Pape’ is a family-owned, fourth-generation company with over 160 locations, over 4,500 members and 85 plus years of experience. Pape’ is known for their stability, honesty and integrity.
• Equipment – We have the largest equipment inventory in the West and an unparalleled parts inventory!
• Employee impact – Enjoy an open-door policy where your voice will be heard and your opinions will matter.
• Training – You will be provided with training and mentoring to prepare you for your role and continued learning to grow your skills.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

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