Job Description

Job Description

Job Description

Porsche Brand Ambassador (Sales Consultant)

Our Brand Ambassadors are responsible for all aspects of car sales from lead generation to car delivery. They are expected to have a great understanding of the product and be able to articulate product specifications to the customers. The Rafih Auto Group dba Porsche of North Olmsted is a place of surprise and delight that goes above and beyond industry standards with a goal of creating life-long positive memories. We do this by employing world-class, engaged team members, that regardless of their role, take complete ownership of our client’s experience. We deliver a world class experience by simplifying the process and solving problems in the luxury car market. If you have a passion for technology, solving problems, luxury cars, and building relationships, we'd like to speak with you!

A 2-year Luxury Automotive sales experience is REQUIRED. Don’t apply if you do not have current years of experience.

Salary Range: Commissioned position with a draw and monthly commission bonus structure

Requirements:

• A 2-year or more Luxury Automotive sales experience
• Exhibit high level of commitment to customer satisfaction.
• Keep abreast of new products, features, accessories, etc., and their benefits to customers
• Know and understand equity and values, and is able to explain depreciation to the customer
• Valid driver’s license and clean driving record
• Must past background check and drug test
• Strong organizational skills

Job Responsibilities:

• Approach, greet, and offer assistance or direction to any customer who enters the dealership showroom or sales lot
• Assist customers in selecting a vehicle by asking questions and listening carefully to their responses
• Fully explain product performance, application, and benefits to prospective clients
• Describe all optional equipment available for customer purchase
• Offer test drives to all prospects while following dealership procedure to obtain proper identification from customer prior to test drive
• Establish personal income goals that are consistent with dealership standards of productivity, and devises a strategy to meet and exceed those goals
• Attend product and sales training courses as requested by sales manager
• Write complete sales orders and process paperwork in accordance with established dealership policies
• Prepare sold vehicles for customer delivery prior to customer arrival
• Deliver vehicles to customers, ensuring that the customer understands the vehicle's operating features, warranty, and paperwork
• Introduce customers to service department personnel to emphasize to them the quality and efficiency of service repairs and maintenance available in the dealership's service department
• Follow up on all post-delivery items, tag/title work, “we-owes”, and special requests to be sure that all customer expectations are met
• Maintains an owner follow-up system that encourages repeat and referral business and contributes to customer satisfaction
• Not limited to this list of duties

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