Job Description

Job Description

Job Description

The Production Manager (PM) schedules, directs, and assists personnel and resources towards providing quality, cost-effective maintenance, and enhancement services to clients. PMs also support the Account Manager(s) in estimating, design and client meetings as needed. PMs will also assist in selling enhancement services to clients, with or without base maintenance contracts, on their own.

The Production Manager will oversee a book of work totaling at least $1,000,000.00 annually and oversee 2-6 service teams. The Production Manager will be responsible for training and developing these individuals and providing day-to­ day operational scheduling and guidance.

Essential Duties & Responsibilities:

Operations :

• Understand client needs via regular communication with the Account Manager(s).
• Ensure that job site safety, quality and appearance meet client and RSG standards.
• Manage all maintenance and landscape enhancement services, including the coordination of all materials, people, equipment and subcontractors required to produce quality work.
• Inspect properties prior to scheduled service in order to properly prepare specific action plan for service. Adjust schedule as needed and follow up.
• Understand irrigation systems, identify necessary repairs or adjustments, and communicate recommendations to the appropriate party.
• Monitor all aspects of the landscape and identify insect or disease problems.
• As necessary, perform hands-on work with crews to meet work and scheduling demands.
• Implement and enforce RSG policies and procedures related to proper upkeep and maintenance, storage, use, and training required for branch equipment.

Employee and Safety Management:

• Work with the Branch Manager to identify staffing needs.
• Hire new crew members and leaders as needed.
• Ensure proper paperwork is completed for all personnel changes and hires.
• Communicate with, counsel, train, discipline, review, and develop growth plan for employees.
• Prepare daily crew schedules and goals to be accomplished.
• Emphasize quality and efficiency of operations.
• Hands-on training and support of crew personnel, including proper operation of equipment, pruning techniques, safety, and quality standards.
• Minimize accidents to personnel and equipment.
• Monitor safety record of crews.

Administrative and Financial:

• Maintain and manage all required administrative systems, including time sheets, service schedules, and executed vs. budgeted performance.
• Coordinate with Branch Administrator to ensure enhancement job databases consistently updated with current job information.
• Order materials as needed and monitor costs and deliveries.
• Request purchase orders and use in accordance with company guidelines.

Sales and Estimating:

• Assist the Branch Manager in the performance of enhancement sales tasks
• Ensure enhancement goals for the branch are properly budgeted.
• Work with the Account Manager(s) to ensure those goals are met or exceeded.
• Review enhancement job performance with branch team.
• Estimate and sell enhancement jobs to clients with or without base maintenance contracts.

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