** Executive Housekeeper**
**Job Category****:** Housekeeping **Requisition Number****:** EXECU02164 Showing 1 location **Job Details**
**Description**
**Essential Job Functions**
* Oversees public space for efficiency and cleanliness; conducts inspections of public space and does follow?up as needed; insures public space meets and exceeds customer expectations for the appearance of the hotel.
* Prepares work schedules in accordance with forecasted occupancy.
* Conducts effective associate meetings; Handles disciplinary action and counseling sessions as necessary.
* Determines, communicates and monitors achievement standards and standards of performance on a timely basis.
* Conducts department training on a regular basis in conjunction with AURO Hotels standards and Brand standards including cleaning techniques and safe use of cleaning products.
* Works with associates when necessary to provide outstanding customer service to guests.
* Responsible to insure that AURO Hotels standards and Brand standards are met in all of public areas and guest rooms.
* Insures that guest rooms are within the standards of AURO and brand standards.
* Inspects all guest rooms each quarter; writes maintenance orders as needed.
* Checks "In" house or "Stay?over Rooms" as necessary.
* Checks linen closets and carts for cleanliness and supplies.
* Uses 100?point inspection to ensure quality of rooms by inspecting rooms following cleaning by housekeepers.
* Coordinates housekeeping work with other departments; Front Office, Engineering, Banquets, etc.
* Coordinates staffing and payroll to conform with productivity and budgetary standards.
* Prepares payroll and schedules as required. Monitors actual vs. budget on payroll cycles. Approves overtime as necessary for hourly associates.
* Works scheduled Manager On Duty shifts on an assigned basis.
* Maintains proper linen pars, chemicals, and amenity inventories. Conducts inventories as assigned and recommends purchases of products, remaining within budget.
* Confers closely with the General Manager and takes every opportunity to become familiar with all aspects of the hotel in order to assist wherever required.
* Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance.
* Performs performance appraisals on all direct reports as required.
* Able to assist department in cleaning rooms, inspections, laundry, and overall lobby cleanliness.
**Experience/Education**
2?3 years of hotel management/supervisory experience in Housekeeping or Rooms Division or equivalent combination of education and experience. Previous experience as a Housekeeping Manager or Supervisor is required, preferably in a brand hotel. Must speak, read, and understand English.
*Auro Hotels is an Equal Employment Opportunity and E-Verify Employer. All applicants are subject to background and substance abuse screening prior to any offer of employment.*
**Qualifications**
**Skills**
**Behaviors**
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**Motivations**
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**Education**
**Required**
Associates or better in Hospitality and Resort Management or related field.
**Experience**
**Required**
**2 years:** Previous experience as a Room Attendant in a similar size hotel atmosphere.
**2 years:** Previous experience as a Manager or Supervisor in Hotel housekeeping, preferably in a brand hotel.
**Licenses & Certifications**
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