Job Description
Salary: $26 - $30
AMERICAN DRAPERY BLIND & CARPET INC. dba AFB Floors
POSITION SPECIFICATIONS: Dispatcher
REPORTS TO: Director of Operations
SUPERVISES: N/A
About AFB Floors : We are a leading provider of flooring to the multifamily and commercial industries. It is our belief that the best way to deliver exceptional service and value to our clients is to take great care of our team Our culture is founded on our CORE values of:
Basic Functions: The Dispatcher is responsible for working closely with Operations, Sales, and Administration Teams. The Dispatcher position is the communications conduit between Scheduling, Contractors and AFB. Maintaining a solid balance of effective communication and support to the contractors, scheduling, and sales support for single-point communication about the jobs, service orders compliancy's and shorts each day. The perfect candidate will have exceptional organizational skills, sufficient scheduling expertise, a firm knowledge of the internal process flow, and a good understanding of the customer service process to ensure a seamless workflow for the company. Flexibility and the ability to support all complex needs of Contractors and AFB while modeling a high level of performance excellence.
Specific Duties and Responsibilities: The Dispatcher is responsible for scheduling communications, coordinating, and addressing issues/challenges in the daily work and job flow. They will be an experienced, analytical planner who excels at adhering to detailed operational tasks and processes, with a demonstrated record of accomplishment working as a self-starter. They must be incredibly adaptable and adjust to the changes in the business.
Other Duties and Responsibilities:
Qualifications:
Core Competencies:
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