Customer Service Representative Job at Aspire Lifestyles Services Limited, Ottawa, IL

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  • Aspire Lifestyles Services Limited
  • Ottawa, IL

Job Description

Job Description

Job Description

Customer Service Representative (Remote)

Location Requirement : MUST be located in Ontario, Canada

Company: Aspire Lifestyles Americas, Inc.

Job description:

Aspire Lifestyles Services Limited is looking for passionate, customer-focused professionals to join our team as Remote Lifestyles Concierges! If you thrive in a fast-paced call center environment and love helping others, this is your chance to build a rewarding career from the comfort of your home.

Why join us?

  • Full-time, 8-hour shifts with a fixed schedule (up to 40 hours/week).
  • Competitive pay: $20.00/hour + monthly performance bonuses.
  • $2.00/hr shift premiums for all hours worked after 7pm ET.
  • Comprehensive benefits plan after only 30 days of employment.
  • Opportunity to participate in our RRSP program with company match after 1 year.
  • Paid training and time off.
  • Career growth opportunities in a supportive, inclusive environment.
  • No sales required.

Schedule Requirements:

  • Must be available for full-time work.
  • Afternoon, evening, and weekend availability required.

Here’s what you bring to the team:

  • The passion to always put the Card Member’s experience at the forefront of everything you do while maintaining a positive and professional attitude.
  • The ability to think outside of the box and go above and beyond to provide customer satisfaction.
  • Strong internet skills - Proficiency in navigating multiple systems simultaneously.
  • Experience working in a fast paced, structured call center environment servicing customers through inbound and outbound virtual channels (phone and email).

Work-from-Home Requirements:

  • Private, distraction-free home office with a lockable door.
  • MUST have a Smart Phone that can operate the most up to date operating system.
  • High-speed hard wired ethernet internet connection (minimum 25 Mbps download / 5 Mbps upload). Please note that you cannot use Wi-Fi or Wi-Fi Pods/extenders.
  • No satellite internet connections.

Qualifications:

  • High school diploma or equivalent is required.
  • 2 years of customer service experience required.
  • 1 year of Call Center experience required.
  • Prior experience in the Hospitality or Travel industries preferred.
  • Must be able to pass a pre-employment background screening.

Aspire Lifestyles is committed to ensuring accessibility for all persons with a disability and to providing excellence in serving all customers including people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process .

Job Tags

Full time, Remote work, Home office, Shift work, Weekend work, Afternoon shift,

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