Customer Sales Account Manager Job at Staples, Inc., Burlington, WI

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  • Staples, Inc.
  • Burlington, WI

Job Description

Staples is business to business. You’re what binds us together.

Quill is a valuable part of the Staples family of brands. Since 1956, Quill has held its position as a leader in office supplies. Acquired by Staples in 1998, Quill delivers the essential services, solutions, and award-winning customer support to help our customers – and our people – thrive. When you partner with Quill, as a customer or as an associate, every workday is more rewarding.

From paper, ink & toner, to technology and custom print, we deliver the right products at the right value, plus an unmatched assortment of over 900 instant rewards available with every order.

The Assistant Partnership Manager will collaborate with the Buying Group manager and other relevant internal & external stakeholders to support association contracts and develop partnerships with contract agencies. The main objective is to build the awareness of Quill business solutions with the public sector coop and commercial association members in order to grow sales, increase association buy rates, and increase the number of unique buyers per agreement. In addition, the associate will help implement and support various initiatives across all Quill seller channels.

This position requires at least 4 days per week onsite at our Lincolnshire, IL location

What you’ll be doing :

  • Queue and create monthly coop marketing collateral and communicating with the external buying group partners accordingly.
  • Manage vendor portals by auditing and updating content consistently.
  • Partner with marketing channels to take full advantage of portal opportunities to spread awareness to non-purchasing members of Quill offerings.
  • Primary point of contact for contract support - new member onboarding, fielding quote requests, liaison to all internal supporting teams.
  • Train and facilitate to sales teams (new associates or existing) for buying group refreshers, changes, and new buying group awareness.
  • Support conference setup when warranted - queue collateral, obtaining booth giveaways or door prizes, collecting attendance business cards to bump internally, etc.
  • Consistent Quill landing page audits for all buying groups to ensure most current information is communicated.
  • Work with a pricing team for annual teacher request form updates and other sales collateral with displayed pricing.
  • Assist and help support Quill acquisition sales channels with launching and driving success of large buying group sales initiatives.
  • Attend and support conferences as needed

  What you bring to the table :

  • Strong communication and presentation skills
  • Problem-solving skills
  • Good interpersonal skills
  • Comfortable communicating with various audiences
  • Good time management and organizational skills; ability to prioritize and multi-task
  • Good decision-making skills
  • Adaptable to change and a fast-paced organization
  • Ability to effectively collaborate with both external and internal teams
  • Strong computer skills (database, spreadsheets, word processing, CRM)
  • Office 365 and Adobe proficiency

  What’s needed- Basic Qualifications

  • High School Diploma / GED
  • 3+ years of Sales Experience

What’s needed- Preferred Qualifications :

  • Basic Marketing experience
  • Strong sales process and methodology

  We Offer :

  • Inclusive culture with associate-led Business Resource Groups
  • Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays)
  • Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more
At Staples, “inclusion” is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers’ expectations – through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.

Job Tags

Holiday work, Contract work, Local area, Flexible hours,

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