Job Description

Cisco Meraki - Director of Product Management - AI and Analytics

Location: San Francisco, California, US

Compensation Range: 211600 USD - 314200 USD

Job Type: Professional

Job Id: 1421594

At Cisco Meraki, we know that technology can connect, empower, and drive us. Our mission is to simplify technology so our customers can focus on what's most meaningful to them: their students, patients, customers, and businesses. We’re making networking easier, faster, and smarter with technology that simply works.

As Director of Product Management for AI and Analytics, you will partner with our central Data Science team and our product teams to empower our customers with new data powered products that simplify complex enterprise IT workflows.

You will use the industry’s largest cloud managed networking platform and dataset to build features using data science and machine learning methods. Your team will focus on providing the organization with access to product analytics that enable teams to make better data informed decisions.

Your mission will be to lead Meraki to decode the wealth of data points which pass through our system in order to make better product development decisions and imbue intelligence across the Meraki platform.

Meraki is changing the way the industry thinks about networking, and you will lead the charge to continue the evolution. You will team up with forward-thinking data engineers, data scientists, data analysts and delighted customers to help ensure that we have the best user experience and the most intelligent cloud platform in the industry. You will work closely with the executive team to build a successful strategy, and collaborate with our distinguished sales, marketing, and partner teams to ensure market-adoption and rapid growth. You will collaborate with all of our product teams across the company (wireless access points, network security appliances, intelligent video cameras and more).

You will have a significant impact on one of the fastest growing connected hardware companies in the world, reach a global customer base, and work on groundbreaking cloud managed hardware.

Every day is truly unlike the one before. Your appetite for approaching problems with creative solutions, candid passion for engineering, and ambition to be part of (and lead) an innovative and inspiring team are the tools that you’ll need to be a Meraki product leader.

Responsibilities:

• Discover and prioritize customer use cases and requirements to define the strategy for data powered features across the Meraki platform.
• Drive the AI Assistant strategy for networking working across Meraki, Cisco Networking and Security teams.
• Define the strategy for product analytics to establish a deep understanding of engagement and customer behavior.
• Promote product insights to guide data informed decisions and product development across teams.
• Develop an investment strategy on problems that should and should not be solved using machine learning methods and data infrastructure investments.
• Build and develop an impactful team of product managers and technical marketing engineers.
• Work closely with our data science, data engineering, and analytics teams to continue to simplify our outstanding user experience.
• Team up with our growing sales teams and partners to solve customer problems.

What we’re looking for:

• 10+ years of experience in a Product Management role.
• 5+ years of people management experience building, leading and mentoring high impact teams.
• Technical background working on products with an AI/ML component.
• Deep expertise in product analytics (measurement, conversion funnels, customer retention).
• Experience with A/B testing and experimentation for iterative product development.
• Have worked cross-functionally on large projects with multiple engineering teams.
• A real dedication for learning about networking, cloud, and emerging ground-breaking technologies.
• A strong sense of customer empathy to care deeply about top customer problems.
• You are able to easily communicate complicated concepts simply to multiple audiences.
• You have a driven, can-do demeanor with an intuitive understanding of product quality.
• You love solving technical problems in innovative ways.
• BA/BS in Statistics, Mathematics, Computer Science, Information Systems, Engineering or related degree.

Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.

At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, encourage innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.

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