Call Center Representative Hybrid Job at Chesapeake Specialty Care, Annapolis, MD

dnE2ekZiMkgvYWg0UkgrS3lDM2ZqT09NYVE9PQ==
  • Chesapeake Specialty Care
  • Annapolis, MD

Job Description

Remote Call Center Representative:

Annapolis ENT, a division of Chesapeake Specialty Care, is hiring a Call Center Representative to work from home Monday through Friday. Call Center Agents will schedule all appointments as well as triage patient questions that get sent to the Physicians. Starting salary is $16-$18/ hr plus benefits.

Duties/Responsibilities:

• Schedule appointments, which requires verification of the patient's insurance information, demographic details, reason for visit, etc.

• Address emails and messages in a timely manner.

• Maintain a positive attitude during busier call hours.

• Call patients affected by a schedule change to move their appointments.

Required Skills/Abilities:

• Strong critical thinking, organizational, and problem-solving skills.

• Ability to work independently.

• Highly effective verbal communication and interpersonal skills including courtesy, resourcefulness, and efficiency.

Education and Experience:

• Call center experience is preferred but not required, preferably in a medical office.

• Computer/technology savvy a requirement.

• High school graduate or equivalent required.

• Bilingual in Spanish and English is preferred but not required.

Physical Requirements:

• Prolonged periods of sitting at a desk and working on a computer.

Job Tags

Work at office, Remote work, Monday to Friday,

Similar Jobs

HumCap, Inc.

Power BI Developer Job at HumCap, Inc.

**DescriptionHTML**

The Gap, Inc.

Assistant Manager, Merchandising - Mayfair Shopping Center (NEW STORE) Job at The Gap, Inc.

 ...our brand to life for our customers. Youre responsible for driving profitable sales growth through all aspects of the store including; customer and product operation Assistant Manager, Merchandising, Manager, Customer Experience, Assistant, Shop, Management The Gap, Inc.

CHRISTUS Health

Registered Nurse Float I, Nursing Float Pool - PRN Job at CHRISTUS Health

 ...Description Summary: A Registered Professional Nurse is responsible for the delivery of patient care through the process of assessment, diagnosis, planning, implementation and evaluation. In addition, the Registered Professional Nurse prescribes, delegates, coordinates... 

Pro-Serv

Janitorial Lead Job at Pro-Serv

 ...Pro-Serv Commercial Cleaning Janitorial Lead Starting $22.00 per/hour Shift: 2nd Shift and 3rd Shift available Sky Harbor...  ...and typically occur outside of normal business hours with early morning, evening, and overnight work. Some travel between accounts may... 

NEXIEN

Production Operator - Night Shift Job at NEXIEN

 ...on the production line as instructed, and strictly adhering to health and safety guidelines. Job Details: Schedule: ~ Day Shift: 6:00 AM to 6:45 PM ~12-hour shifts with a 3-day/4-day alternating schedule Duties include: Operating production equipment...