Job Description

Description

A Billing Coordinator in a dental office plays a key role in managing the financial and insurance aspects of patient care. Here's a general overview of what the job entails:

Key Responsibilities:

• Insurance verification: Check patients’ dental insurance coverage before appointments.
  
   
• Claim submission: Prepare and submit insurance claims for dental procedures.
  
   
• Payment posting: Apply payments from insurance companies and patients accurately.
  
   
• Patient billing: Send out patient statements and follow up on outstanding balances.
  
   
• Communication: Explain insurance benefits and patient responsibilities clearly.
  
   
• Collections: Follow up on unpaid accounts and set up payment plans if needed.
  
   
• Recordkeeping: Maintain accurate and organized financial and insurance records.
  
   

Requirements

Skills & Qualities:

• Knowledge of dental terminology and CDT codes
• Familiarity with dental software (like Dentrix, Eaglesoft, Open Dental)
• Strong attention to detail
• Good communication and customer service skills
• Basic accounting or bookkeeping knowledge

Common Tools Used:

• Dental practice management software
• Insurance portals (Delta Dental, MetLife, Aetna, etc.)
• Spreadsheets and billing software

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